OK, importing a conversation that I mistakenly posted on the wrong thread.
The backstory is as follows. I wrote:
Originally Posted by NewToCanada
I'm finding availability in F for an OZ flight LAX-ICN on the United website and on ANA, the latter via Pseudo Nim's booking tool. However: F does not show available with Aeroplan, either on their site or with the tool.
Is there I way I can book this using my AP miles, or am I just out of luck?
Pseudo Nim replied:
Originally Posted by Pseudo Nim
Hm. If it doesn't show up on AP it's not good - BUT do call in anyway. Just as with the ghost LH availability, you may find that what the agents have access to differs from what's on the website - so worth a shot. I would say if it shows up on ANA, they should be able to try booking it. Ask for "the other system" if they can't find it - maybe they can look there (it's an older system that's kind of semi-retired but they still seem to be able to use it to search for flights).
Since then I've looked more and called AP twice but to no avail. F on OZ is available on United and on ANA but not on AP. The agents when I've called, both times, have told me that is normal: different airlines have different availability. And they and I have the same search engine.
On the face of it that makes sense, but what I find strange is that so far I get the EXACT same availability on ANA and United and AP for every other leg I've looked at -- with the single exeption of this one leg, which does not show up with AP.
Does anyone have any further thoughts, or do I just need to suck it up and take a different routing?