Not sure what to think of this. Yes it does speed things up. But Global Entry and TSA Pre-check basically support a system of the "transparent citizen" not to call it the big brother state, that I'd hate to support even if it brings me convenience.
OTOH, the Gateway Special Services sounds good. They don't list prices on their website. Would you mind sharing how much the departure and possibly the arrival services cost?
Immigration in Europe is usually very fast but in the US it's horrible. So the arrival service would be better used in the US.
I can see the departure service being interesting in any case, particularly when you want to maximize time at the outgoing location or when you don't know the airport. I think it would be even more interesting for people who are not frequent travelers and who thus don't enjoy the perks and know-how that come with that status. For them it may really be worth the money.
I could see myself paying about $100 for arrival service in the US (especially if they provide assistance with luggage and customs if you have a continuing flight) and $80 or so for departure service. But maybe it's much more expensive....?
Please PM if you don't feel like discussing pricing online. Thanks!
Till