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Thread: Rant: Decline in customer experience SFO-HKG
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Old Apr 22, 2012, 2:53 pm
  #10  
ernestnywang
 
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 6,437
Originally Posted by sscywong
Maybe it's a dumb question but since I've never been SFO so I really don't know...

If CX's SFO lounge is so crowded... How come the OW elite members don't go to other OW lounge given that they are taking OW member (CX) flight?
At least when I was there last December for the midnight flight (CX873), neither the BA nor the JL lounge was open.
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