Originally Posted by
benzemalyonnais
Still no email informing me of my flight's cancellation, still no refund.
So, I'm trying to get a sense of how OK refunds.
You email them and then they process the refund?
I'm getting ready to email them (I bought on Orbitz) about
a compromise. OK at the very least owes people something other than the system error BS - especially given that someone actually flew the route.