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I don't think you are entitled to anything back, though a complaint may get you a few miles as a token.
Never book the seats where a bassinet can go.
Originally Posted by
JohnWM
It was my understanding that no infant may be in an aisle seat during flight because that would be a safety hazard in case of emergency evacuation.
Has this changed?
I believe that's only if they have their own seat using a restraint seat. It sounds like this was a lap baby.