Originally Posted by
richinaz
Yes this is a rant after Citi's customer service.
And meanwhile here is my rant about you:
Had you only spent a little on FT earlier to read this thread:
http://www.flyertalk.com/forum/credi...all-cards.html
you would have know
exactly how it works beforehand, and you could have then saved the time you just spent writing up that long rant.
The way it works is documented
endlessly in that thread (as well as many other threads).
FT works best a research tool. It is annoyingly usless if you only visit it after you've mistakes you could have avoided with such research and thus now can only rant.
It's one thing for an FT newbie to not know how this works, but you're obviously not an FT newbie:
richinaz
Join Date: Nov 2008
Location: Scottsdale, AZ
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Posts: 645