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Thread: Customer Service Response Time
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Old Apr 21, 2012 | 8:21 am
  #4  
bsmnsr
 
Join Date: Jul 2011
Programs: UA 1K, Hertz President's Circle, Hilton Platinum,
Posts: 661
Originally Posted by chgodude
Does anyone know what is typical cutomer service response time to complaints? I have filed a complain about three weeks ago and no response.
I received a response about 4 weeks after I emailed the complaint. They're not doing so hot these days...

Good news is, they're getting to it.
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