In the dxb lounge right now, apparently there were some changes to the rules as of 1 week ago (as I found out tonight). it seems like STPCs 'officially' require a minimum of t-24 to book or else they will not be confirmed (a new rule list came out last week apparently...). Hence, what I've been doing for the past few years (and have posted here recently) of getting the STPC booked at check-in, seems to be no longer valid..
On a side note, I confirmed the ticket at about t-30 but could not pay by cc w the call center due to my final destination being ADD. They told me it wouldn't be a problem, and I could pay/issue just before check-in and they would annotate the STPC request (which I made when confirming the flight). Departing I was told my STPC was waitlisted, arriving at DXB told that it wouldn't have been confirmed anyway as STPC is made only when the ticket was issued and that was less than t-24 (even though I had told the call center when confirming). Now stuck w a 10.5hr layover w/o STPC (getting to know the bar in the lounge quite well..).. Any thoughts on who I could complain to about this???
cheers