FlyerTalk Forums - View Single Post - Keeping Capital One cards? [Cancel, Exchange, Retention Offers, all cards]
Old Apr 20, 2012 | 2:33 pm
  #199  
DealDetective
15 Years on Site
 
Join Date: Jul 2009
Posts: 848
Originally Posted by lanb
While I am not surprised at the non-refundable fees for a downgrade, I am
curious to figure out the logic for the system generated fee waiver.

So far, it has been offered to both high & low users, 1 year and > 1 year old accounts. Not sure if credit score plays a role. Perhaps paying in full vs.
carrying a balance ??
Nope. Neither one of us carries a balance, but I was offered a fee waiver and my spouse was not. Our usage and length of time were comparable.
DealDetective is offline