Join Date: Apr 2011
Location: Treasure Coast, FL
Programs: DL Diamond, Marriott LT Plat, HH Diamond, Avis Preferred Plus, National Executive
Posts: 4,628
Been a platinum for 9 years and probably less than 20% my requests are honored. I find it hard to believe you were at a 100% rate:
I also fill out the virtual concierge requests and only once have my requests (extra towels and feather pillows) been honored. As a Plat, I never missed out on the requests I made.