Longtime Platinum (10 years) that fell to Gold this year. I admit, I have been spoiled being a Platinum at Marriott over the years which is why I have stuck with them. But, now that I am Gold, the treatment has been markedly lower than what I have received in the past. I have 20 nights on the books so far and have another 20 to go before the end of May. Here is what I've noticed so far:

1) I have yet to get a King size bed this year even though I book it as my preference on every reservation. My 20 nights this year have been split over 15 hotels and I just find it hard to believe that I've had this kind of luck and the king rooms are "sold out." My check-in's are varying times, but generally on Sundays or Mondays. I also fill out the virtual concierge requests and only once have my requests (extra towels and feather pillows) been honored. As a Plat, I never missed out on the requests I made.

2) I have yet to receive turn down service this year. I know this is an unpublished thing and it's not a big deal but it's a little thing that I've noticed since as a Plat, I had it done every single time.

3) At one hotel in the Chicago area, with 2 towers, I have been consistently placed in the opposite tower of the CL which would require an elevator trip from the 10th floor in the tower I was in, a long walk through a construction zone in the lobby and up to the 10th floor of the opposite tower. When I was a Plat, I was always placed in the same tower as the lounge even if I wasn't on the club floor.

4) For the 2nd time this year, I was denied a 1pm check-out on a Thursday afternoon. As a Plat, I got a 1pm checkout every single time. Again, the little things. 1 was a CY and 1 was a Ren.

Is my luck consistently bad this year or I am sounding delusional? I don't want to sound entitled because generally I am not but it's just weird to me that this could be a roll of the dice that I lose every time. Has anyone else that has dropped from Plat to Gold noticed a difference in the small things?