FlyerTalk Forums - View Single Post - Keeping Capital One cards? [Cancel, Exchange, Retention Offers, all cards]
Old Apr 18, 2012 | 12:03 pm
  #198  
lanb
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Join Date: May 2011
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While I am not surprised at the non-refundable fees for a downgrade, I am
curious to figure out the logic for the system generated fee waiver.

So far, it has been offered to both high & low users, 1 year and > 1 year old accounts. Not sure if credit score plays a role. Perhaps paying in full vs.
carrying a balance ??
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