We booked LAN through AA for our March 2012 cruise, using miles for business class, L.A. to Santiago, non-stop. Our experience was wonderful. We sat in the lounge at LAX until boarding and took off within 15 minutes of their scheduled time and landed on time. Thanks to Flyertalk members, I knew business class pillows and duvets were down, so right after boarding, I told a business class FA about my allergy and she gave my husband and I each, a sealed economy class non-down pillow and blanket set. Food, wine and service were very good. The FA's were great throughout the flight. Since our flight was 11 hrs., we slept comfortably on LAN's lie-flat seats. We would definitely book LAN again.