Ah yes. The predictable chasm between fantasy and reality (that is as wide as the Bay of Bengal) comes up again.
I love how spotty kids (who've never even experienced what they're factually declaring to be the best ever) claim their pet airlines can do no wrong, ever. And even if they did, it couldn't possibly have been AI's fault or AI's responsibility. Very entertaining indeed.
That said:
Originally Posted by
hyderago
Also, I think AI actually puts effort into its presentation. The meal presentation on AI was better than on BA. And in my opinion, the AI flight attendants are just as well-dressed and sharp looking as any other airlines'.
I do not agree.
As an example, meals served on a tray with the various bowls and dishes still wrapped in cellophane is not a sign of presentability.
Here's some picture of AI's presentation in flagship interntional First, on the new(ish) 777s:
Do you consider this acceptable in a First Class meal?
What a lovely First Class menu:
Who needs crisp, pressed linen in First?:
Canapes. Oops, sorry, kurkure (AI's version of hors d'oeuvres) in their original packaging to accompany the champers in a juice goblet. Very First Class? I think not.
Tinfoil containers. Wow.
In my opinion and my (somewhat outdated) experience, meal presentation on AI is the same as their recently (much) improved website: not pretty from the outside, but surprisingly good from the inside.
Originally Posted by
hyderago
Actually, I flew BA HYD-LHR this past weekend and by the end of the flight, the aircraft was looking horrible. In fact, it was much worse looking than any AI aircraft I've seen after a long flight. It's really a shame that passengers from the subcontinent treat public property that way.
That was the cabin at the end of the flight, right? In the 90 minutes that he plane is on the ground at HYD, BA will typically ensure that the plane looks immaculate again.
That is the difference. No matter what damage is done to the plane, certain airlines ensure things are fixed on time. Not on Air India.
For that, any fingers should be pointed at AI management and, equally, AI employees. No one else.