Originally Posted by
Mary2e
I don't believe the hotel has a club lounge. During the week, they set out some continental breakfast items in the foyer of the 6th floor, but unless they added a club lounge recently, there is no lounge.
What excuse were you given?
I believe you are correct. After extensive communication with GP about this, now I realize they do not have a club lounge. However, when I asked at the front desk if they had a club lounge, they said yes, but that it was closed on weekends.
Regarding the lame excuse, when I called GP they told me that the property doesn't have club lounge. After I mentioned that the hotel had said otherwise, and that I was given the points after a stay at another location-where the club lounge was closed on the weekends-she said that those points (from the other stay) had been awarded incorrectly.