Originally Posted by
jackiedada
Most of my flying is to destinations other than DXB so I invariably face this problem whenever I upgrade using miles. What I usually do is that when the upgrade for the second leg of the onward or return opens up, I call up skywards and then they hold the previously upgraded seat for me, cancel the miles for that leg, than then upgrade the entire onward or return using a single reward - helps save a couple of thousand miles every time...
I tried that but was told that I can't do that unless there are award seats on both segments (i.e. if i cancel the miles i lose the upgrade no matter what)
which office did you use?