Originally Posted by
UpInTheAir
Over a month ago, I made a reservation using my HHonors points. As of today, the points still have not been deducted from my account, but the reservation is still there. When will they be deducted? Also, is it true that Hilton no longer issues paper reward certs?
The points "should" come out at the time of the reservation booking.
If you had a promo cert in your account, and the reservation is for 1 night, maybe that was used.
If not, I would suggest you call to make sure there is no error in your reservation that will cause your credit card to be charged instead of using your points.