Originally Posted by
took
I will be staying at Le Meridien Etoile in June and have emailed them twice at
[email protected]. I have waited over a week and have yet to receive a reply.
Should I be using a different email address or is the slowness typical?
Both. For a quicker reply, you can try emailing the duty managers at 1919.dutymanager AT starwoodhotels DOT com
Originally Posted by
stimpy
You should pick up the phone and ask them whatever it is you are trying to find out.
That can be difficult if there are time zone or language issues. I find email often works better.
Originally Posted by
took
Thanks, stimpy. Is this a "real" answer (that is, they don't answer email) or just "common sense"? I mean, I knew
could call (I'm not entirely dim

) but prefer to email.
I have communicated with both reservations and duty managers there by email, but it took a few attempts using the main address until I got a response.