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Thread: Long queues at T5 border control
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Old Apr 16, 2012, 6:46 am
  #86  
Morland
 
Join Date: Nov 2002
Location: London, UK
Programs: Not much these days: BA Silver, Bonvoy Lifetime Gold, HH Gold
Posts: 1,326
Originally Posted by Swanhunter
My experience is that the e-passport gawa are slower and far more unreliable than IRIS.
I've never been rejected at IRIS. When I've tried to use ePassport, I've always been rejected and had to go to the border official. I don't think it's a passport problem, I regularly transfer at Helsinki where I use similar technology to enter Schengen and it takes a few seconds and I've never been rejected. I've tried the UK ePassport gates maybe 3 or 4 times now and it either hasn't recognised my passport or doesn't like the look of my face. But when Iris gazes into my eyes, there's never a problem...
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