Dear mecabq, it is great to read you had a positive experience at the hotel. Feel free to send me a private message with your details and I will follow up on the bonus points awarded. I will also check with the team if an upgrade was not available upon your arrival or what the reason was for not receiving your upgrade. Please accept our apologies for any confusion or miscommunication from our side.
In response to holtju2, with best available room I meant suite as well. I should have worded this better, my apologies for this. A full overview of SPG platinum benefits can indeed be found on the SPG website:
http://www.starwoodhotels.com/prefer...preferred.html.
I remain at your disposal for any further questions or feedback on The St. Regis Doha.