So, after NOT finding my wine (although the package had been there for 9 days per the signature on the FeEx receipt) and not allowing me to check in until 6 PM (and no late check out btw) and poor overall customer service I find that I was charged $4.50 for a bottle of water (small Fred) that I took from the mini-bar. This was after I presented my $10 raid the mini-bar card. The water was all that I had taken out of the mini-bar so there was a $5.50 credit on the raid card.

Again, just poor service in so many ways at this property. I would not suggest people on this board stay there; there are other MUCH better properties and much better Kimptons in DC. And no, I still do not have my box that was shipped.

UPDATED: Went to the Topaz and picked up my wine. Still wouldn't recommend this property.