FlyerTalk Forums - View Single Post - Here we go again: Award price miles increase when I move from select to 'book'
Thread: Here we go again: Award price miles increase when I move from select to 'book'
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Old Apr 13, 2012, 10:35 am
  #54  
StayingHomeIsBetter
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Join Date: Jun 2008
Programs: Formaldehyde Medallion DL DieMiles
Posts: 12,646
Originally Posted by Sabai
There's this chestnut from Slippery Jeff. Apparently DL has been quickly working on this issue for 4 1/2 years. Glad that it's a management priority.

# 55 Jeff Robertson Says:
October 21st, 2008 at 4:38 pm
Hey everyone,

Thank you for taking the time to give our new Award redemption structure a try. Your feedback is invaluable, and we really do want to hear it – the positive and the negative. We’re listening.

...We also recognize that some of you have encountered technology issues while searching for or booking Award Travel. We’re working hard to make the delta.com experience customer-focused and customer-friendly. Our technology team is aware of the issues and is working quickly to correct them.
^^^

But, they did change the color scheme a few times in the interim.
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