FlyerTalk Forums - View Single Post - Attn Ritz Carlton: enough with the canned conversation (and read today's WSJ)
Old Apr 12, 2012, 11:26 pm
  #5  
mstraveler
 
Join Date: Apr 2003
Location: San Francisco
Programs: Four Seasons Aviara (owner), Starwood, Marriott, Hyatt, Hertz President's Circle, United MP 30+ yrs
Posts: 1,252
Originally Posted by obscure2k
I also fine that "my pleasure" auto-response very annoying.
All of the auto responses are really annoying because no one really teaches them to use them only when they make [good - appropriate -meaningful] sense and when they are just a script. Or when to write a new more appropriate response. A completely good and decent idea that has been corrupted by complacency. IMHO ... of course
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