Originally Posted by
Avalon28
30 "MinutePlus" hold time with the 800 number on the back of this card before getting thru to a representative.
That's on top of an incredibly terrible computerized "help" interface - the single worst help interface I have ever experienced.
Try it. You won't believe it! It really makes you fight to get thru to a person.
Yeah you should really be calling the 888 number on the back of the card. That's the actual Presidential Plus (and probably new MileagePlus Club) number. The 800 number is the MileagePlus number, which you're obviously going to have issues getting through to.