Originally Posted by
lax2010
I tested this during the first week post 3/3 and it still worked like PMCO. Has any definitely confirmed with real experience that upgrade on PNR if two us now based on status of the highest level FF?
Hi
lax2010, this wasn’t working correctly just after 3/3, but, it has since been fixed.
Originally Posted by
petesamprs
Ok, I'm traveling to EWR-MIA saturday morning with (pregnant) wife and two kids under 4, all currently assigned to adjacent E+ seats. I'm 1k and the other 3 have no status. As of now, 6 seats available in F (F6) so how do I make sure I do NOT get upgraded.
Hi
petesamprs, at any point in time, you can call Reservations and they can add an indicator that designates you do not want to be upgraded (albeit, our call volumes are still higher than normal). That said, in this scenario, the system that processes upgrades in advance would skip your reservation anyway since you are a party greater than 2. Once you check in, it will ask you who you want to designate as your companion. If you select someone, you and that person would be split from the others in your party. If you don’t want to designate anyone, you will all stay together. For now, I’d also recommend that you opt-out of auto-return check-in when prompted.
Shannon