Sprint is good & bad. They're good in the sense that their prices are very competitive & they've got decent service in all the major metropolitan areas (most of the time). however, they have their fair share of dropped calls. I've had a Sprint PCS phone (Sanyo SCP4700, I think) and in the beginning, I was SO frustrated with them and the dropped calls. That led me to write a letter and complain after one of their store managers in Harrisonburg, VA was really rude to me. Since then, whenever I have a problem, I've written Sprint & they've sent me a brand new phone for free (with me sending them my old one - this has happened twice) and I have my own personal contact in their executive office so I never have to deal with "Claire" their customer service computer person. In the past year or so, I haven't had any problems with them. I've travelled the country extensively and in rural areas, you aren't going to get service unless it's analog and you're willing to pay more for it. I'm not switching anytime soon because I'm earning airline miles with them and it's too much of a hassle to get a new cell number and tell it to everyone you know. BUT, if I were going to switch, I'd probably switch to Verizon - everyone I know that has that is VERY happy with their service. I only pay ~32/mo (with an 8% corporate discount), I've earned a hell of a lot of miles with Sprint, and I get 500 daytime and 1000 nights & weekends and N & W minutes start at 8PM and end at 7AM, which is better than the 9PM start most plans nowadays offer. Unless I find a better deal, I'm sticking with Sprint.

On a side note, a friend of mine recently went through the process of getting a new phone and frankly, he shopped AROUND & found that sprint offered the best deal than any other provider in the DC area so it was worth it to put up with a dropped call here & there. If you use your phone for business purposes and their paying for it, I would go ahead and go with Verizon though.