Originally Posted by
Thunderroad
Might booking on the phone through a CSR somehow be better than online for avoiding this problem? For a couple of domestic trips I've been able to upgrade (using RPUs) at the same time as buying the tickets over the phone, with no apparent delay involved. Or was I just lucky?
It has to be, it doesn't give you the option to use SWU's, or whatever they call those useless upgrades now at ConU.
I tried it again and it wanted $1100 for an upgrade service fee. No option for using those