Originally Posted by
TaylorConsulting
You are correct on the BS one (the former, not the latter), but I haven't yet quite nailed down the OA. My "best guess" is Onboarding Agent.
Very close. It's Operations (Ops) agent, who is the one scanning the BPs.
I saw a Seat Reserved document this week for the first time. The COS was in 1A but put the document (same size paper as a BP) on 1C. The FA was in the process of asking the COS to clear the pile of stuff from 1B and move the document from 1C to 1B.
My guess: The COS had a travel companion boarding later. Should have chosen a row toward the rear for that.