Flight/Origin-Destination: YYC-YVR
Date: April 11, 2012
Cabin: C
Status: SE

Pre departure
Was check in quick and efficient? Yes, agent commented I was "too young for SE. Took it as a compliment. Jan has me well beat in this category though!
Did you use priority security (if eligible) and if so, was it quick and efficient? Yes (Nexus)
Did you use the Maple Leaf lounge and if so, any feedback in regards to service, food and drinks? Wasn't there long enough to comment.
Was priority boarding offered (if applicable to your status) and efficient? Yes, SE's galore on this particular flight!
If there was a delay, did the gate agent provide timely updates? N/A

Onboard - J cabin:
Were the crew professional & well groomed? Yes
If there was a delay, were you provided with timely updates? Slight delay, mentioned by captain and SD.
Was the IFE activated on the ground? Yes
Was a pre-departure beverage offered on the ground? Yes
Did crew offer to hang your jacket? Yes
Were newspapers & menus distributed and meal orders taken (Please specify when meal orders were taken - on the ground or in the air)? Short flight so no menu but meat pie and salad served.
Did crew offer a hot towel prior to the meal service? Yes
Approximately how long after take off did it take for the first meal service to be completed? (From takeoff to all items collected) 40 mins-ish
How was the quality of all the meals? For a 1 hour flight, meal was excellent.
Did the cabin crew continiously top up the beverage of your choice throughout the flight? Offered, but declined.

Post departure
If you have checked baggage, did it arrive within reasonable period of time?
Unusually for me, I checked a bag but it's off to FRA so N/A.
Overall experience/any other comments
SD informed me after serving the meal that the pie was a little cold and offered to reheat. Excellent service throughout, lots of deadheading crew in C but I was never forgotten as a revenue passenger. I plan to write in to commend the crew for their service.