Originally Posted by
Firewind
A reasoned and thoughtful post, as always. Here is where we agree the most:
Actually, I even disagree with that a wee bit. I am virtually always more than satisfied with Hyatt! Exclamation point, full stop.
But as I've commented elsewhere, meanwhile, I discovered Club Carlson. They want me, and not for my credit card. Some amazing intro deals, and since that time, they haven't let up. They seem to have someone at the helm who has the inspiration or free rein that Mr. Zidell had. Also along the way I learned that they actually have more properties than Hyatt. What a sleeper they've been, but apparently are intent on changing that.
Where we continue to most disagree is, I still think that the better they make the card - and I know it's a minority opinion here to say I include going international - the worse it'll be for Gold Passport. Maybe not for Mr. Zidell and Hyatt. And I am clear that, from the number of hits on the thread I started about it, I am way in the minority.
To one of my favorite posters BTW
My quote may have been misunderstood in the way I presented it my apologies.Won't be a first
What I meant to say that despite the changes to promotional aspects overall I still remain a reasonably satisfied Gold Passport customer all things considered.
Gold Passport is my primary program (which speaks for itself)
Yes I prefer that G bonuses come back or the GP folks introduce something exciting with relationship with the CC which isnt going away anytime soon.
Certainly Priority Club is rich in earnings for those chasing free nights like Club Carlson.
Actually I have a few great ideas I meant to share with the Hyatt folks last time I saw them and hope too in the near future......
Believe that even with some of the changes promotionally that Mr.Zidell and Ms. Mizwicki and the team have implemented Gold Passport program became an inspiring recognition program that hadn't improved in may years prior to their arrival in Hyatt World HQ.
With all due respect and I have been wrong and right before its of my personal opinion Gold Passport is seeking a different customer than years past
Certainly the change in direction will affect some portion of the membership base. The direction however has already been set in stone and regardless if the card goes global with other banking partners overseas it’s not going to change much of what's taken place in the last 24 months the positive or the negative. The future remains to be seen.........
With regard to your most important question about when Hyatt will become more into the promotional room filling game probably not until enough members are vocal directly and domestic or global demand softens and or a recession deepens.
We can all hope and wish what Hyatt will and won't do but in my eyes they have already set the tone.
At the end of day we all have to decide if we are with the Gold Passport, another program or perhaps a variety by being an equal opportunity customer.
My time in the world of loyalty programs and even entrenched in a variety of programs allows me to choose more wisely for my ultimate satisfaction.
Appreciate the thread and topic
Cheers