Originally Posted by
nova08
Interesting point about a manual override. I want to say CO should have updated SHARES with this logic since they had free SDC for plats but you never know what CO did with SHARES.
One would think, but they really haven't given their agents much improvement in the system in 30 years.
Combine that with the fact that other logic items fail in SHARES from time to time or the other unintended consequences (e.g., baggage fee waivers for pax split off an Elite's record; upgrades not being recognized; non-Elites on award tickets get Elite benefits if pulled from an Elite's miles, etc.)., perhaps a manual override is the most consistent way of doing it.