FlyerTalk Forums - View Single Post - Dynamic Currency Conversion (DCC) and Chargebacks

Apr 11, 2012, 6:36 am

#19

IAHtraveler

Moderator: Avis and Rental Cars

Join Date: Oct 2006

Posts: 8,033

Quote:

Originally Posted by nacho

Got DCCed with Avis when I returned my rental 3 days ago. It has never happened in my US rental before, this is the first time I rented as Avis Preferred.

I have never signed anything agreeing to this and they forced a 3% charge on my bill. I called Avis CS billing dept and they claim that it's their new policy.

This is cheating because in my reservation nothing is displayed in my home currency including the rental contract I got from Avis. It's the final print out and the invoice that are in my home currency. It feels like being robbed.

Do you have the ability to dispute with your credit card? If it wasn't stated anywhere, they shouldn't have the ability to change currency/fees/etc. I'd call Avis another time or two and give them crap and see if Agent Roulette works.

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