FlyerTalk Forums - View Single Post - Dynamic Currency Conversion (DCC) and Chargebacks

Apr 11, 2012, 4:46 am

#18

tourist

Join Date: Apr 2005

Location: Sweden

Programs: TK M&S Elite (*G), SK EB Silver, various more or less shiny hotel cards

Posts: 986

Quote:

Originally Posted by nacho

Got DCCed with Avis when I returned my rental 3 days ago. It has never happened in my US rental before, this is the first time I rented as Avis Preferred.

I have never signed anything agreeing to this and they forced a 3% charge on my bill. I called Avis CS billing dept and they claim that it's their new policy.

This is cheating because in my reservation nothing is displayed in my home currency including the rental contract I got from Avis. It's the final print out and the invoice that are in my home currency. It feels like being robbed.

I feel your pain. I'm hesitant to use Avis Preferred because of this, although I have been able to get a refund when complaining to Avis Sweden a year ago or so. But "new policy" doesn't sound good.

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