I think it's time for my first LTSBPPDA rant.

The online banking.

(I'm sure this has been said here before...)

First I had to call to clear security. Then they send a user ID in the post. Then I need to remember which password I originally used. I've forgotten it, then need to set a new password and some memorable information which both need to have numbers in them. And once I do that, I need to phone them again to clear security.

Am I right in thinking that it's easier to stick with statements by post?