FlyerTalk Forums - View Single Post - Points for flight AC 100 YVR to YYZ not right
Old Apr 10, 2012 | 11:49 am
  #5  
daltimas
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Join Date: Nov 2011
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Originally Posted by YEG USER
This happens from time to time. When you made your same day change at the airport the agent accidentally put you into a Tango fare bucket instead of a Tango Plus.

You'll need to contact Aeroplan and provide details of the fare you actually purchased. They should be able to give you the proper mileage credit.

EDIT - Something doesn't add up with your story, I missed that you flew home a day early so this wouldn't count as a sameday change. If you did change your travel date, you might have been charged a $50 change fee plus $25 in fare difference and actually changed your ticket to a Tango fare. If this was the case you will be out of luck as the system would show that you purchased a Tango fare. This is one of those cases where you need to double check what the agent did when changing your ticket.
Thanks YEG, I have a copy of the change request ( although very faided) where would or what should I look for that will advise what fare type was applied?
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