Fact is, I was not a "switcher". I remained loyal for many years and accumulated about 200k miles or so.
To me that's a pretty good customer. WCOM came across like they have the right to do this to me. However, if there's any lawyers with advice, please let me know!
I brought it to Randy's attention in his thread on this board:
http://www.flyertalk.com/forum/Forum97/HTML/000106.html
Basically he said that he will look into it and talk about it in a future publication