FlyerTalk Forums - View Single Post - Porterage Fee @ Fairfax At Embassy Row
View Single Post
Old Apr 9, 2012 | 8:20 pm
  #8  
dparkinson
All eyes on you!
15 Years on Site
 
Join Date: Jul 2010
Location: NYC
Programs: CO Platinum/1K, SPG Platinum/Ambassador
Posts: 1,758
A few updates...
The fee is for the use of bell services. We did use them to bring the luggage down from the room but not any time at check in or otherwise during the stay. We also did tip each bell person 20 dollars (there were 4)
It doesn't come up anywhere in the t and c and the Plat line had no idea what it was until they called the hotel.
During the stay one of the front desk agents mentioned BRG as a "forced rate" which I thought was a little odd, so that tells me they were trying to make up for lost revenue. What I don't get, is why they'd have a 149 dollar starpick rate for the same time period, and complain about a BRG that was 30ish bucks higher per night.
dparkinson is offline