Originally Posted by
vrichard
May I ask how/where you can look at your UA-award reservation on the OZ site?
The only place I know of on flyasiana.com (US Site) is the 'Online Seat Assignment' which is really online checkin(?) and can only be done starting at 48hours prior to departure, and even then, cannot be done with a UA-issued ticket.
If one has an OZ FF# (I do) and uses the Asiana booking reference, I get "Seat reservation and check-in for codesharing flights are not available"
If put in the itinerary information, I get "We are unable to search your booking record."
If I call Asiana, they tell me a seat cannot be selected - have to do it at checkin, but the reservation (the one that OZ has the ticket for) is OK. In the past, when I made OZ award reservations pmUA, I had no problem to call OZ and get a seat selection. Something to do with SHARES....?
I do it under the online seat assignment. You can use it either for selecting seats or checking in. My flights are in July and I had no problem selecting seats via this route. I just put in my itinerary information and it comes up. I can even use the 016 ticket number on my eticket receipt. This is my third award reservation with them and I have been able to do this each time.
I'm not sure about the codeshare issue, but it wouldn't surprise me if that is what's causing them to say you have to do it at checkin. I've never booked a codeshare with them so I can't say for certain.