FlyerTalk Forums - View Single Post - Rights/abilities when correcting schedule change

Apr 9, 2012, 1:36 pm

#14

aacharya

FlyerTalk Evangelist

Join Date: Sep 2008

Location: Jersey Shore/YYZ

Programs: UA 1K, Marriott Plat, Hilton Diamond, Hertz PC

Posts: 12,521

Quote:

Originally Posted by mberlew

Pardon my ignorance, but what is "ICC"? I'm guessing I___ Customer Care, but not sure.

International Call Center. Their agents are, to put it mildly, not as qualified as the domestic ones.