FlyerTalk Forums - View Single Post - Timing of switch to AT&T
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Old Dec 8, 2002 | 6:16 pm
  #5  
ILTE_Miles
 
Join Date: Jan 2001
Posts: 617
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Lindsy:
I'm getting AA miles on two phone lines through MCI right now. I'm planning on switching to AT&T, putting one line on AA and one on Delta. The form online that you go to forthe 5K bonus asks if you are alrady an ATT customer -- technically I'm not. If I fill out both, what are the odds I can get the bonus in each program?

Also -- does anyone know how long the 5K bonuses are good?

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Lindsy, it is my understanding that one can, in fact, obtain the AT&T bonuses even if one is an existing AT&T customer--however, it is also my understanding that for a given individual, they can only have one "option" active @ a time re: which perks-earning option is selected re: AT&T "Travel Rewards".

Lastly, I would not count on AT&T's online anything to produce results re: registration for said perks, email response to a customer service complaint, etc.--I would deal w/ them exclusively over the phone. In addition, after registering for a given perks-earning option, I would recommend calling back right away--& then a short time thereafter (e.g. a week later)--to confirm w/ other reps that (1) they see that you are registered for a program, (2) they see that you are registered for the program you selected, (3) they show that you registered on ___ date, (4) they have your first & last names spelled correctly re: such that they match--exactly--what is associated w/ the relevant airline FF account, etc., & (5) they have the correct FF #, etc.
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