Originally Posted by
muc2asia
I have several Asiana Awards reservations, both reserved and ticketed; through the old CO awards system.
In my account screens, it shows as ticketed and confirmed.
Are you saying that I have to double check with Asiana to make sure that they have it in their system, as well?
Yes. UA told me everything was fine and all showed as ticketed and confirmed (and gave me an Asiana PNR) but I called Asiana to be double sure a week later and they said that the ticket hadn't been "bought" yet. Luckily I had the ticket numbers (which are the same for the entire itinerary), they entered them manually and all was fine. A sign that it's fixed is that before when I tried to select seats with my itinerary information the system said that the reservation had not been ticketed. Now it works fine.
But I'm going to call in a few days just to be sure.