Originally Posted by
handspring088
As a t-mobile USA long time Blackberry user, this would not make me want to trade in for an iPhone....(snip).... I also have stuck with T-mobile over the years because of the great customer service and the reasonable costs of their plans. All in all, to switch to an iPhone would either triple my current bill if I went with another carrier, or it would require an expensive buy in to continue on T-mobile. Either way, its not attractive.
I hear that. I loved T-Mo's excellent customer serviced, that was actually BASED in the United States. A refreshing change. I did note that last time I called, I got an overseas office. I read on T-Mo's Customer Feedback website that T-Mo has switched some of it's customer service overseas. It's either luck of the draw or your pattern of calling C.S. that now dictates if you go to a foreign call center or not for C.S.
I'm also grandfathered in to the $20 a month unlimited BlackBerry plan. And for $10 a month each I have unlimited T-Mo hotspot at Home WiFi for my cell calls - all WiFi calls are free, Five Faves - any 5 numbers on each of my cell phones are completely free, and T-Mo's at home Unlimited Home Phone Service for my business and home phone lines - VOIP. These grandfathered plans no longer exist. I've got a good deal that happens to work for me.