Originally Posted by
DCBob
The rooms are beautiful but the customer service here has always been dreadful. It was so bad in the lobby bar that my friend (who was staying here) and I walked out after waiting 15 minutes for a drink. The Monaco is probably the best Kimpton in DC.
Yes, you have summed things up nicely. I really liked the Hotel Palomar when I stayed there but will try the Monaco next time.