i have a flight that i booked with Avios. When I log into MMB on the CX website, i see a message that states:
"Our records indicate that you have not issued a ticket for this booking. Please contact Asia Miles Service Hotline to issue the ticket. Otherwise your booking will be invalid and will automatically be cancelled without further notice."
If you have already issued your eTicket, please ignore the above message."
I have an e-ticket number from BA (125-) and I know the message says that if I have an e-ticket to please ignore the message but I'm still wondering if there is something wrong.
The message states that I have not issued a ticket which is strange. Just poor grammar or is there something i'm supposed to do? i just don't want to ignore this message and then find out that my flights have been cancelled.
I cannot reach reservations in canada or asia miles as the message tells me to despite having been trying for days.
Should I be worried?