Originally Posted by Ord Liza

Be careful. I have had this happen twice, where a gifted SWU was not taken from my account. The first time, due to something I read on FT, I knew to call AA. Sure enough, AA had subtracted it from the recipient's account; he was not an EXP and had no SWU's in his account, so this left him with a negative balance. Had I not called and gotten this reversed, my SWU would have expired unused and he, when he made EXP the following year or whenever, would have received one less SWU than he should have. The second time was a few weeks ago when the GA pulled my son's stickers instead of my SWU. I got this reversed too, but not without having to deal with a really snippy customer service agent and then 5 follow up calls.