Originally Posted by
UAPremExecflyer
It's pretty straightforward, really.
Choose the reward option you want (e.g. Prestige car for two weekend days), click on on that button/option, the website transfers you to booking and includes the PC code. You make your booking. The reservation shows the value of your e-coupon (i.e. points redeemed) giving your the $ value and shows the taxes and fees and off you go. I'm confused as to why you seem to find it difficult?
The system works as you described. But it doesn't tell you anywhere what it is doing. I think many people will find that difficult. I have. You have to guess that it is working properly, and figure out its quirks by trial-and-error. This is not uncommon in today's computer world, but there are many system designs which are much better.