FlyerTalk Forums - View Single Post - Canadian SPG American Express

Apr 7, 2012, 10:07 pm

#1302

Great White North

Join Date: Mar 2001

Location: Abbotsford, BC, Canada

Programs: Marriott Gold, HHonors Gold, IHG Silver, Aeroplan 25K, DVC

Posts: 310

The trick seems to be getting transferred to the cancellation department, who actually have some ability to negotiate something to keep you from cancelling. I don't know why they don't automatically transfer some people.