FlyerTalk Forums - View Single Post - Experiences With Kimpton InTouch Loyalty Program And Inner Circle Elite Level
Old Apr 7, 2012 | 9:35 pm
  #108  
ldsant
In memoriam
 
Join Date: Mar 2000
Location: Seattle WA
Programs: Kimpton IC, Hyatt Diamond, Gold Marriott, Lifetime Platinum Starwood
Posts: 8,664
Very disappointing stay - Topaz Hotel - DC

Stayed for one night at the Topaz in DC. Very disappointed. Great location (right at Dupont Circle). Walkable to two metro stops. Hotel room was not ready until 6 PM. Amenities were "wrong" and not sent up until very late although I was told "oh, we're still making sure that all of your amenities are being sent up properly before we can check you in. . .". Wine had been fed exd to Topaz from Hotel Monaco - never arrived; nobody can find it - was never found nor was any follow-up provided.

Overall poor stay. Room was nice but would not be staying here again. Disappointed; was really looking forward to this stay.
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