Yes, very sad days for us PMUA'ers. I really appreciated 1Kvoice for both writing about outstanding service I had or some issue I needed help with. Like several, wrote several e-mails to 1Kvoice post 3/3 and never got any reply. Just like when I e-mailed CO's PP address once last year. So, just have given up 1Kvoice as a customer tool and forced to call about all the screw ups now.