FlyerTalk Forums - View Single Post - United Problem... can you help?
View Single Post
Old Feb 16, 2004 | 7:40 pm
  #7  
beaubo
10 Countries Visited20 Countries Visited30 Countries Visited20 Years on Site
 
Join Date: Apr 2000
Location: Cleveland
Programs: AF/KLM Plat For Life/UA Million Miler-PremEx For Life/SPG Gold
Posts: 5,056
Although my ticket purchases were made post- Dec 16, they were made on the basis of pre-Dec 16 info. NEVER occured to me that I'd have to check the UA website ON THE HOUR to keep an eye on changes.

IF UA had simply sent an email blast out on Dec 16 or thereabouts CLEARLY Communicating the change, I'd probably have been disappointed but would have given UA the benefit of the doubt. But for them to make the change with NO WARNING, FANFARE, FOLLOWUP COMMUNICATION is a different story, so I'm inclined to hold them to their original offer.

Again, I'm not trying to be punitive toward UA< but they clearly CHOSE to violate my trust and confidence, it wasn;t inadvertent. So, if no 3x BONUS miles, the gloves should come off!
beaubo is offline